Transcriptionists: What You Should Know Before Hiring

Transcriptions are an essential part of resolving cases. Because of this, they require certain security measures to ensure the privacy of legal documents. Most transcription companies use AI technology to perform near-perfect transcriptions. Nonetheless, a human transcriptionist is still needed to ensure complete accuracy. There are several factors you should keep in mind before hiring a transcription agency or business. It is important to trust them completely and have your needs laid out clearly to ensure a smooth transaction.

Transcriptionists are needed in most legal proceedings such as depositions, briefings, interrogations and instructions from jury. This provides a concrete, readable format of any legal information that can be used in a variety of ways such as planning for trials and as material evidence in cases.

Due to the sensitive nature of the information encoded by transcriptionists for those in the legal profession, it isn’t unlikely to see reputable businesses employ security measures. A truly reputable establishment will ensure that all files are not only 100% accurate but that they are also fully encrypted to keep it secure.

If you’re not well seasoned in hiring transcriptionists for your legal matters, it is important to keep in mind that your choices are abundant. However, that does not mean that all of them are the right choice for you.

In hiring any professional to complete a job for you, it is always good practice to verify their credentials and their expertise in the field. While it is favourable for an establishment to have extensive experience in transcribing, it is important to keep in mind that quality should always be put before quantity.

Some transcriptionists might have a number of prior clients. However, there is always the chance that a transcribing company with half their experience would be better for you. Take your time to ensure that the transcriptionists you’re working with is not only experienced, but reliable as well.

Technological advances have allowed the transcribing industry to adapt an easier and more efficient method of transcription. Most companies employ Artificial Intelligence programs who provide a near-perfect legal transcription as long as a clear audio recording is provided.

Nonetheless, you should be wary of companies that eliminate human transcriptionists entirely. Despite the AI program’s efficiency, reputable companies still employ the services of human transcriptionists to verify the accuracy of the document. Furthermore, human transcriptionists are tasked with performing any edits and proofreading the artificial intelligence’s transcription.

To ensure a truly smooth transaction, you should always clearly specify your needs and expectations. You should be straightforward and make sure that the transcribing company understands and accepts your specifications. You should discuss your expected turnaround time, special text formatting that you may need and detail any additional instructions that you have.

Keep in mind that there is no lack of transcribing companies. You will have plenty of options and it is always good practice to compare the services of your prospective establishments. While your ultimate goal is to find a company that offers your needs, chances are, there’s five other companies that offer the same thing.

Most companies offer packages and features that other companies don’t. In some cases, other companies are bound to perform each feature and service more reliably than others. Take your time and do additional research regarding the services offered and promised by each company.

You can do this by comparing their service rates, asking for samples and investigating client feedback. Perhaps the most important part of verifying a company’s reliability is their client feedback. Remember quality over quantity. There are some companies who can supply hundreds of client feedback. However, if most of those client feedbacks entail mediocre services, you’d best hire someone else for the job.

Due to the nature of legal transcriptions, it isn’t ridiculous to require the transcribing party to sign an NDA or non-disclosure agreement. In addition to a company’s security measures and privacy policies, a non-disclosure agreement will help solidify security measures and ensure that the information is not leaked in any part of the process.

However, some companies that rely on artificial intelligence programs rarely employ human transcriptionists on a regular basis. Due to the recent rise of popularity in the freelancing field, some companies opt to outsource their human transcriptionists on a project basis.

Although it sounds alarming, it is isn’t an immediate breach in security measures. You should exercise caution in these circumstances and ask questions that assure you your information will not be leaked.

You should examine a company’s “vetting” process in outsourcing a human transcriptionist. Privacy and security measures should be taken seriously and you need to make the company aware of your concerns regarding it.

It is important to exercise both caution and responsibility in any legal matter. Finding the right transcriptionist for your needs should not be taken lightly. An inaccurate transcription, when presented in court not only poses a vital problem for all parties involved, but will also deal a significant blow to your credibility.


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