RBC Insurance was ranked highest overall in customer satisfaction among insurance companies in Ontario and the Atlantic Region, according to the 2011 J.D. Power and Associates' Canadian Auto Insurance Study.

This independent study of Canadians measures customers' experiences with their primary insurer and clients rated RBC Insurance highest in three of the five categories: Policy Offerings, Billing and Payments, and Claims.

"RBC Insurance is very pleased to be highest rated with clients in Ontario and Atlantic Canada," says Neil Skelding, president and CEO, RBC Insurance. "Providing an outstanding client experience - from sale to claim - is a critical part of our value proposition. This award recognizes our commitment to always providing clients with innovative and client-focused insurance products and services."